Image: Omb AR 2025
The Ombudsman’s annual report for 2025 - 5,297 complaints about public services were made to the Ombudsman, Ger Deering, in 2025 - an increase of 11% on the previous year, and the highest number in over 30 years.
Image: Investigation of the HAP scheme
An investigation by the Ombudsman into the administration of the Housing Assistance Payment scheme
Ombudsman Investigation of the HAP Scheme - Summary: Findings and Recommendations
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