The Ombudsman's role is to examine complaints from members of the public who believe that they have been unfairly treated by certain public service providers.
These include:
The Ombudsman also examines complaints about failures by public bodies to provide accessible buildings, services and information, as required under Part 3 of the Disability Act 2005. For these types of complaints the term 'public body' includes government departments, local authorities, the HSE and semi-state bodies, as well as most other state organisations.
You can access our contact details on the contact page.
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